Steal our best automations
19 ready-made automations — 6 Quick Automations you can launch in minutes and 13 multi-step funnels built in the Flow Builder. Open any one to see exactly what it sends.
Every template is on every plan, including Free
Instagram · every templateMessenger — coming soonWhatsApp — coming soonTikTok — coming soon
19 templates
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Auto-DM links from comments
Send a DM with your link every time someone comments on your post.
Check it outRespond to all your DMs
Send customized replies when people DM you specific keywords.
Check it outGrow followers from comments
Only send the link after they follow you.
Check it outFollow first, then freebie
Branch on whether they follow you before handing over the download.
Check it outAsk for their email in the DM
Collect an email right in the conversation and save it to the contact.
Check it outDiscover more templates
Generate leads with stories
Reply to everyone who responds to your story with a keyword.
Check it outThank everyone who tags you
DM back the moment someone mentions you in their story.
Check it outSet up default reply
Answer any DM that doesn't match another automation.
Check it outAuto-send links in DM
Let people pick what they want and send the matching link.
Check it outRun a giveaway
Collect entries from comments and tag everyone who qualifies.
Check it outGrow your email list
Trade a free resource for an email, then follow up a day later.
Check it outAway message outside business hours
Let people know when you'll be back, only when you're actually away.
Check it outRecognise questions in DM
Answer pricing and shipping questions, hand the rest to a human.
Check it outTurn story replies into VIPs
Tag everyone who replies to your story and send them the early link.
Check it outGet a callback number
Ask for a phone number in the DM and hand the lead to your team.
Check it outShow products in a carousel
Answer “shop” with swipeable product cards and a “help me choose” path.
Check it outIn-store QR code offer
Greet everyone who scans your QR code with a discount and tag them.
Check it outQualify leads from Instagram ads
Answer everyone who taps your click-to-DM ad and route buyers to a person.
Check it outBook a call, with a morning reminder
Send your booking link, then nudge anyone who hasn't booked at 10am.
Check it outTemplates that do more than reply
The newest templates use everything the Flow Builder can do today. Open any one to see every step before you use it.
Ask and keep the answer
Collect an email or a phone number in the DM — checked before it’s saved, asked once more if it’s wrong, and never again if they say stop.
Get a callback number
Take a phone number, tag the lead and hand the conversation straight to your team.
Product carousels
Swipeable cards with a button each — link to products, or let a card continue the conversation.
QR codes in real life
Greet everyone who scans your in-store code with an offer, and tag them as they arrive.
Click-to-DM ads
Answer every ad tap instantly, sort people with quick replies and route buyers to a person.
Story mentions
Thank everyone who tags you in their story, while it’s still up.
Follow up in the morning
Send a booking link now and one friendly reminder at 10:00 the next weekday.
Answer three questions. Get a working automation.
Comment templates don’t drop you into a blank editor. Pick the post, pick the words, say what they get — and the template is built around your answers, with a live preview of the DM as you type.
- A specific post or reel, all of them, or the next one you publish
- Specific keywords, or any comment at all
- Your message and link buttons, checked before you continue
- 1
Which post or reel do you want to use?
or all, or your next one - 2
What will start this automation?
linkpriceguideor any word - 3
What do they get?
Here’s the link you asked for 👇
🔗 Shop the look
A template is a starting point, not a script
Everything a template creates is an ordinary automation. Change any of it before — or after — it goes live.
Opens as a draft
Nothing goes live until you press Go Live, so you can rewrite every message, button and keyword first.
Sounds like you
Drop in {{first_name}}, @username or your own fields with the Personalize menu, with a fallback for anyone missing one.
Add more triggers
Flow Builder templates can start from comments, DM keywords and story replies at once — each trigger switched on or off on its own.
Rewire it in the Flow Builder
Flow templates open on the canvas: add conditions, delays, A/B paths or a hand-off to another automation.
Publish when ready
Flow Builder automations keep a draft and a published version, with history you can restore.
Or start from scratch
Choose a Quick Automation for one trigger and one set of messages, or a blank canvas in the Flow Builder.
Every template can greet people by name
Templates come with sensible wording. Make it personal with tokens for first name, @username, your account name, contact fields and bot fields — each with a fallback, so nobody sees an empty gap.
No name on file? {{first_name|there}} falls back to “there”.
Package your whole setup and hand it over
Built something that works? Clone your account into a new workspace in one click, or download it as an account template — automations, sequences, folders, tags, contact fields, bot fields and segments in one JSON file. Paste it into another MuChat account and everything arrives there, with automations as drafts to review.
- No contacts, conversations, message history or Instagram connection — safe to share
- Ideal for agencies setting up a new client, or brands with more than one account
- Tags and fields that already exist in the other account are kept, not duplicated
{
"version": 1,
"tags": [ … 14 ],
"contactFields": [ … 4 ],
"botFields": [ … 1 ],
"segments": [ … 3 ],
"folders": [ … 2 ],
"sequences": [ … 2 ],
"automations": [ … 6 ]
}Never included: contacts, conversations, message history or the Instagram connection.
Template questions
Are there templates for Facebook Messenger or WhatsApp?
Not yet. MuChat works with Instagram today, and every template is an Instagram automation. Messenger and WhatsApp are on the roadmap; their templates will arrive with the channels themselves.
Are templates free?
Yes. Every template is available on every plan, including Free. What differs by plan is how many automations can be live at the same time.
Does using a template publish anything?
No. A template creates a draft automation in your account. It only starts replying when you press Go Live.
Can I change a template after it’s live?
Yes — it’s your automation from the moment you create it. Edit the words, keywords, buttons or steps whenever you like.
What’s the difference between Quick Automation and Flow Builder templates?
Quick Automations have one trigger and a short set of messages, set up on a single page. Flow Builder templates are multi-step conversations on a canvas, with conditions, delays and branches you can rewire.
What’s in an account template?
Your automations, sequences, folders, tags, contact fields, bot fields and segments. It never includes contacts, conversations, message history or your Instagram connection. Create one under Settings → Clone & templates — or use Clone this account there to copy the same setup into a new workspace you can switch to straight away.
Do imported automations start sending straight away?
No. They arrive as drafts — check the wording, then switch each one on. Import into an account that already has Instagram connected; without a connection the automations are left out and only sequences, tags, fields and segments come in.
Pick one. Change the words. Go live.
Every template opens in the editor with the text, buttons and keywords already filled in — make them yours and publish.