Leads going cold?
They asked for the link, got it, and drifted off. Follow up while they’re still in the conversation — on a schedule, without a single reminder on your phone.
Most people don’t buy the first time they ask. They take the freebie, mean to come back, and forget — and Instagram only lets you message them within 24 hours of their last reply, so a follow-up next week isn’t an option.
How MuChat handles it
- 01
Start a sequence from the flow
The moment someone gets your freebie, a Start sequence step lines up the follow-ups.
- 02
Follow up at the right time
A tip an hour later, a reminder at 10am the next weekday. If Instagram’s 24-hour window has closed by then, the message waits and goes out the moment they write again — nothing is sent outside it, nothing is lost.
- 03
Stop when they buy
A Stop sequence step on the buying path means customers never get the “last chance” message.
Ready-made fixes
Book a call, with a morning reminder
Send your booking link, then nudge anyone who hasn't booked at 10am.
Check it outGrow your email list
Trade a free resource for an email, then follow up a day later.
Check it outFollow first, then freebie
Branch on whether they follow you before handing over the download.
Check it outFollow up on a schedule
Timed follow-up DMs, started and stopped from any flow, that only send while Instagram’s 24-hour window is open.
- Step 1 · wait 1 hour
Here’s the checklist you asked for, {{first_name|there}} 👇
🔗 Open checklist - Step 2 · wait 3 hours
Did you get a chance to try step 1? Reply YES and I’ll send the 2-min fix for step 3.
🔗 Watch the 2-min fix - Step 3 · wait 8 hours
Last one from me today — 15% off the full course ends tonight.
🔗 Claim 15% off
Every fix here works on every plan
Start on Free. Paid plans add active contacts, channels and seats — and past the allowance they keep working at a small per-contact rate.
Free
$0/mo
Free forever
- 100 active contacts
- No overage charges
- 2 seats · 2 channels
- No card needed
Essential
$7/mo
billed yearly · $9 monthly
- 250 active contacts
- then $0.10 each
- 2 seats · 2 channels
- 14-day free trial
Pro
$19/mo
billed yearly · $25 monthly
- 2,500 active contacts
- then $0.05 each
- 3 seats · 3 channels
- 14-day free trial
Business
$45/mo
billed yearly · $65 monthly
- 7,500 active contacts
- then $0.025 each
- 5 seats · unlimited channels
- Billed from day one
Advanced
$89/mo
billed yearly · $129 monthly
- 25,000 active contacts
- then $0.004 each
- 10 seats · unlimited channels
- Billed from day one
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.