Paying for ad taps that go nowhere?
Click-to-DM ads fill your inbox with people ready to talk. Answer every one of them in seconds, and put the serious ones in front of a person.
You pay for every tap on a click-to-DM ad — then the DM sits unanswered until someone’s online. By the time you reply, the person who was curious an hour ago has scrolled on.
How MuChat handles it
- 01
Answer every tap
MuChat replies the moment someone taps your ad — to any ad, or only the ones whose IDs you paste from Ads Manager.
- 02
Sort with a tap
Quick replies split people into pricing, a demo, or “talk to a person”, and tag everyone who came from an ad.
- 03
Hand buyers to your team
A hand-off step opens the conversation, pauses automations for that person and notifies the team — so a real reply follows fast.
Ready-made fixes
Qualify leads from Instagram ads
Answer everyone who taps your click-to-DM ad and route buyers to a person.
Check it outGet a callback number
Ask for a phone number in the DM and hand the lead to your team.
Check it outShow products in a carousel
Answer “shop” with swipeable product cards and a “help me choose” path.
Check it outFrom bot to person, on cue
A hand-off step assigns the conversation, opens it, pauses automations for that person and notifies the team — and the thread shows exactly what happened.
- Assign to
- Maya
- Mark conversation
- Open
- Automations for this person
- Pause
- Notify
- The assignee
Every fix here works on every plan
Start on Free. Paid plans add active contacts, channels and seats — and past the allowance they keep working at a small per-contact rate.
Free
$0/mo
Free forever
- 100 active contacts
- No overage charges
- 2 seats · 2 channels
- No card needed
Essential
$7/mo
billed yearly · $9 monthly
- 250 active contacts
- then $0.10 each
- 2 seats · 2 channels
- 14-day free trial
Pro
$19/mo
billed yearly · $25 monthly
- 2,500 active contacts
- then $0.05 each
- 3 seats · 3 channels
- 14-day free trial
Business
$45/mo
billed yearly · $65 monthly
- 7,500 active contacts
- then $0.025 each
- 5 seats · unlimited channels
- Billed from day one
Advanced
$89/mo
billed yearly · $129 monthly
- 25,000 active contacts
- then $0.004 each
- 10 seats · unlimited channels
- Billed from day one
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.