Can’t keep up with your DMs?
Stop copy-pasting the same answer. Let keywords do the repeat work and give the real conversations to a person.
Your requests folder is a wall of the same five questions. The real conversations — the ones that need you — are buried somewhere underneath.
How MuChat handles it
- 01
Answer repeats by keyword
Price, shipping, booking: the same answers you type every day, sent instantly.
- 02
Route the rest
Routing rules and hand-off steps send everything else to the right teammate, with automations paused while they reply.
- 03
Work it as a team
Assign, label, search and use saved replies in the shared inbox.
Ready-made fixes
Recognise questions in DM
Answer pricing and shipping questions, hand the rest to a human.
Check it outRespond to all your DMs
Send customized replies when people DM you specific keywords.
Check it outSet up default reply
Answer any DM that doesn't match another automation.
Check it outA shared inbox for the rest
Anything automation can’t answer lands in one inbox — routed to the right teammate, with notes, reminders and the whole thread above it.
Every fix here works on every plan
Start on Free. Paid plans add active contacts, channels and seats — and past the allowance they keep working at a small per-contact rate.
Free
$0/mo
Free forever
- 100 active contacts
- No overage charges
- 2 seats · 2 channels
- No card needed
Essential
$7/mo
billed yearly · $9 monthly
- 250 active contacts
- then $0.10 each
- 2 seats · 2 channels
- 14-day free trial
Pro
$19/mo
billed yearly · $25 monthly
- 2,500 active contacts
- then $0.05 each
- 3 seats · 3 channels
- 14-day free trial
Business
$45/mo
billed yearly · $65 monthly
- 7,500 active contacts
- then $0.025 each
- 5 seats · unlimited channels
- Billed from day one
Advanced
$89/mo
billed yearly · $129 monthly
- 25,000 active contacts
- then $0.004 each
- 10 seats · unlimited channels
- Billed from day one
Your next customer is already in your comments
Set up your first automation in the time it takes to write one reply by hand.